One.com Status

Apr 3, 2020

No incidents reported today.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

Issue with RushFiles

Resolved - The issue with the slow uploading/downloading of files has been resolved and users can now continue working normally.
Mar 30, 14:33 CEST

Identified - There is a problem with one of the RushFiles Datacenters in Copenhagen which causes slow downloads/uploads and in some cases, timeouts.
RushFiles engineers are on-site working on resolving the problem. We will keep you updated on the progress and resolution of this issue, first update will be no later than 15:00 CEST.
Mar 30, 13:01 CEST

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

Scheduled Network maintenance

Completed - The scheduled maintenance has been completed.
Mar 27, 03:27 CET

Verifying - Verification is currently underway for the maintenance items.
Mar 27, 03:22 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 01:01 CET

Scheduled - Some users may experience brief disruptions to our mail, website and mysql during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Mar 24, 11:59 CET

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

Scheduled Network maintenance

Completed - The scheduled maintenance has been completed.
Mar 24, 03:13 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 01:00 CET

Scheduled - Some users may experience brief disruptions to our services during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Mar 19, 16:00 CET

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

Issues with Webmail

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Mar 19, 16:39 CET

Monitoring - A fix has been implemented. We continue to monitor the stability of our Webmail service closely.

Next update no later than 17:15 CET.
Mar 19, 16:07 CET

Investigating - We are now starting to see improvements and some customers have already regained access to our Webmail service.

Next update no later than 16:15 CET.
Mar 19, 15:07 CET

Identified - Our Engineering team has identified the cause for the ongoing Webmail issue and is working on resolving it as soon as possible.

Next update no later than 15:30 CET.
Mar 19, 14:24 CET

Investigating - We are currently experiencing issues with our Webmail service, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No email will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 15:00 CET.
Mar 19, 14:00 CET

Issues with Webmail service

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Mar 19, 13:22 CET

Investigating - We are currently experiencing issues with our Webmail service.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No email will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 13:30 CET.
Mar 19, 12:41 CET

Issue with Webmail access

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Mar 19, 12:01 CET

Update - Our Engineering team is still working on resolving the issue as soon as possible.

Next update no later than 13:00 CET.
Mar 19, 11:56 CET

Investigating - We are currently experiencing issues with access to our webmail, causing being redirected to the login page again instead of being logged in.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:00 CET.
Mar 19, 11:30 CET

Mar 18, 2020

No incidents reported.

Mar 17, 2020

Issues with webmail access

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Mar 17, 11:25 CET

Update - We are continuing to investigate this issue.
Mar 17, 11:02 CET

Investigating - We are currently experiencing issues with access to our webmail, causing errors when trying to login.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 11:30 CET.
Mar 17, 10:50 CET

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

Mar 14, 2020

No incidents reported.

Mar 13, 2020

No incidents reported.

Mar 12, 2020

No incidents reported.

Mar 11, 2020

No incidents reported.

Mar 10, 2020

No incidents reported.

Mar 9, 2020

No incidents reported.

Mar 8, 2020

No incidents reported.

Mar 7, 2020

No incidents reported.

Mar 6, 2020

No incidents reported.

Mar 5, 2020

No incidents reported.

Mar 4, 2020

No incidents reported.