All Systems Operational
General availability Operational
Services Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
Partners Operational
Microsoft Exchange Operational
Rushfiles Operational
SiteLock Operational
Search Engine Optimizer Operational
Google Ads Operational
Uberall Operational
OpenAI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 5, 2024

No incidents reported today.

Oct 4, 2024
Completed - The scheduled maintenance has been completed.
Oct 4, 08:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 08:00 CEST
Scheduled - A maintenance window has been scheduled for MySQL servers, on 10, 04, 2024 from 08:00 to 08:15 [UTC/CET].

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Oct 4, 07:45 CEST
Oct 3, 2024

No incidents reported.

Oct 2, 2024
Resolved - Account creation for Exchange accounts are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Oct 2, 08:37 CEST
Investigating - It is currently not possible to create Exchange accounts in our control panel. We are working on fixing this. Once we have any updates, we will inform you here.
Oct 1, 15:49 CEST
Oct 1, 2024
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Resolved - Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Sep 27, 09:22 CEST
Investigating - It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We wil provide updates here, when we have some.
Sep 26, 17:03 CEST
Sep 26, 2024
Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.

Sep 19, 2024

No incidents reported.

Sep 18, 2024
Completed - The scheduled maintenance has been completed.
Sep 18, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 08:00 CEST
Scheduled - A maintenance window has been scheduled for MySQL servers, on September 18 from 08:00 to 09:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Sep 17, 14:08 CEST
Sep 17, 2024
Resolved - This incident has been resolved.
Sep 17, 14:28 CEST
Investigating - Mobile sync access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Sep 17, 14:28 CEST
Monitoring - A fix for this has been implemented, and we are monitoring the situation.
Sep 17, 14:11 CEST
Investigating - We are currently experiencing an issue with Mobile Sync affecting premium emails and calendar in mobile devices.
Sep 16, 14:38 CEST
Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Sep 17, 10:28 CEST
Identified - We are currently seeing issues with our webmail, affecting all users of it. This means webmail is not avalible at the moment.
You can still use IMAP/POP3 to see your emails.

We are working on resolving this issues, and will provide an update, as soon as we have one.

Sep 17, 10:17 CEST
Completed - The scheduled maintenance has been completed.
Sep 17, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:00 CEST
Scheduled - A maintenance window has been scheduled for MySQL servers, on September 17th from 08:00 to 10:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Sep 16, 14:33 CEST
Sep 16, 2024
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
Completed - The scheduled maintenance has been completed.
Sep 11, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 08:00 CEST
Scheduled - A maintenance window has been scheduled for MySQL servers, on September 10th from 08:00 to 10:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Sep 10, 09:38 CEST
Sep 10, 2024
Completed - The scheduled maintenance has been completed.
Sep 10, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 08:00 CEST
Scheduled - A maintenance window has been scheduled for MySQL servers, on September 10th from 08:00 to 09:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Sep 9, 20:14 CEST
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.