Update - We are continuing to investigate this issue.
Feb 01, 2024 - 10:27 CET
Investigating - Upgrading from Basic mail to Exchange is currently disabled due to an incident on Microsoft's side. Creating new Exchange subscriptions is now possible.
Jan 18, 2024 - 10:49 CET
General availability Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024
Completed - The scheduled maintenance has been completed.
Feb 26, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 10:01 CET
Scheduled - Restore from backup of Microsoft Exchange email accounts will be temporarily unavailable on Monday, 26. February 2024, between 10:00 and 14:00 CET for maintenance. This will not affect your backup files.
Feb 23, 09:41 CET
Resolved - Calendar access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Feb 26, 11:14 CET
Identified - The issue has been identified, and a fix is being worked on. We excpect it to be fixed in roughly 30 minutes.
Feb 26, 10:20 CET
Investigating - We are currently experiencing issues with the calendar in webmail, causing the calendar to load forever affecting all customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.

Feb 26, 09:51 CET
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024
Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Feb 14, 15:10 CET
Investigating - Logging in to webmail is currently not working. We are working on fixing this.

This does not affect logging into accounts via IMAP

Feb 14, 14:57 CET
Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.

Feb 7, 2024

No incidents reported.

Feb 6, 2024

No incidents reported.

Feb 5, 2024
Resolved - This incident has been resolved.
Feb 5, 11:00 CET
Update - We are continuing to investigate this issue.
Feb 5, 10:09 CET
Investigating - We have issues with logging in, opening emails, loading inbox. The issue is being investigated.
Feb 5, 10:03 CET
Feb 4, 2024

No incidents reported.

Feb 3, 2024

No incidents reported.

Feb 2, 2024
Resolved - Account creation is now working again.
Feb 2, 16:17 CET
Identified - It is currently not possible to create new Exchange account in our control panel. We are working on fixing this. We wil provide updates here, when we have some.
Feb 2, 15:41 CET
Feb 1, 2024
Resolved - Account creating is working once again.
Feb 1, 15:06 CET
Identified - It is currently not possible to create new Exchange account in our control panel. We are working on fixing this. We wil provide updates here, when we have some.
Feb 1, 10:21 CET
Jan 31, 2024

No incidents reported.

Jan 30, 2024

No incidents reported.

Jan 29, 2024

No incidents reported.