All Systems Operational
General availability Operational
Services Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
Partners Operational
Rushfiles Operational
SiteLock Operational
Search Engine Optimizer Operational
Google Ads Operational
Uberall Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 23, 2019

No incidents reported today.

Mar 22, 2019
Resolved - Services are fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Mar 22, 11:24 CET
Investigating - We are currently experiencing issues with webhosting causing time-outs or blank pages while trying to access websites affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 11:30 CET
Mar 22, 10:56 CET
Resolved - This incident has been resolved.
Mar 22, 09:41 CET
Investigating - Websites access has now been fully restored, and all systems are working as expected again.

If you are still having problems accessing related services with us, please contact our chat support https://one.com/chat or write us at support@one.com.
Mar 22, 09:40 CET
Monitoring - We are now starting to see improvements and most customers should already have regained access to their websites.

Next update no later than 09:30 CET.
Mar 22, 09:04 CET
Investigating - We are currently experiencing issues with website hosting, causing time-outs or error messages while trying to access websites, affecting some customers.

Our Engineering team aware of the situation and is doing all they can to get our systems back up and running as soon as possible. Rest assured that there will be no data loss because of this issue.

We apologise for the inconvenience this has caused.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 10:00 [CET].
Mar 22, 08:00 CET
Mar 21, 2019

No incidents reported.

Mar 20, 2019
Resolved - We are now starting to see improvements, and all websites should be back online.

For now, the issue is considered solved, but we're still monitoring the issue, and will update if we see a change.
Mar 20, 18:23 CET
Update - Our Engineering team is still working on resolving the web hosting issue as soon as possible.

Next update no later than 18:20 [CET].
Mar 20, 18:05 CET
Investigating - We are currently experiencing issues with website hosting, causing time-outs or blank pages while trying to access websites, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 18:05 [CET].
Mar 20, 17:50 CET
Resolved - Website access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support https://one.com/chat or write us at support@one.com.
Mar 20, 09:40 CET
Investigating - We are currently experiencing issues with website, causing error messages, time-outs or blank pages while trying to access websites or using ftp/ssh, affecting some customers.

As a result the following services might not be available:
- Websites
- FTP/SFTP/SSH
- Website builder/File Manager

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 10:00 CET.
Mar 20, 09:15 CET
Mar 19, 2019
Resolved - All services are fully functional again.
Mar 19, 12:06 CET
Update - We are continuing to investigate this issue.
Mar 19, 11:43 CET
Investigating - We are currently experiencing issues with website hosting, causing time-outs or blank pages while trying to access websites, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:30 CET.
Mar 19, 11:14 CET
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019
Resolved - The issue has been fixed and our Mailservices are up and running again.
Mar 12, 12:17 CET
Update - We are continuing to investigate this issue.
Mar 12, 12:16 CET
Investigating - We are currently experiencing issues with Webmail, causing an error message and not being able to access emails, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:30 CET.
Mar 12, 12:07 CET
Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

Mar 6, 2019
Resolved - Website access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support https://one.com/chat or write us at support@one.com.
Mar 6, 13:46 CET
Investigating - We are currently experiencing issues with some web-servers hosting customer websites, which can lead to error messages, time-outs or blank pages while trying to access websites or using ftp/ssh.

As a result the following services might not be available:
- Websites
- FTP/SFTP/SSH
- PHPMyAdmin

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 13:45 CET.
Mar 6, 13:02 CET
Mar 5, 2019

No incidents reported.

Mar 4, 2019

No incidents reported.

Mar 3, 2019

No incidents reported.

Mar 2, 2019

No incidents reported.

Mar 1, 2019

No incidents reported.

Feb 28, 2019

No incidents reported.

Feb 27, 2019

No incidents reported.

Feb 26, 2019

No incidents reported.

Feb 25, 2019

No incidents reported.

Feb 24, 2019

No incidents reported.

Feb 23, 2019

No incidents reported.

Feb 22, 2019

No incidents reported.

Feb 21, 2019

No incidents reported.