All Systems Operational
General availability   Operational
Europe Operational
Website hosting   Operational
Mail services   Operational
Web apps   ? Operational
One.com website   Operational
Domain administration   Operational
America Operational
Website hosting   Operational
Mail services   Operational
Web apps   ? Operational
One.com website   Operational
Domain administration   Operational
Partners Operational
Rushfiles   Operational
SiteLock   Operational
MarketGoo   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2019

No incidents reported today.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019
Resolved - Our system has now been restored, and all systems are working as expected.

If you are still having problems accessing related services with us, please contact our chat support https://one.com/chat or write us at support@one.com.
Feb 6, 08:38 CET
Identified - We have now located the cause of the issue and is working hard to apply the solution. It will require restarting some systems, which means that some customer might experience short periods of website being inaccessible. We are expecting to start seeing improvements over the next few hours.

Next update no later than 6.02.2019 at 09:00 am CET
Feb 5, 18:48 CET
Update - Our Engineering team is still working on resolving the web hosting issue as soon as possible.

Next update no later than 6.02.2019 at 09:00 am CET
Feb 5, 16:44 CET
Update - Our Engineering team is still working on resolving the web hosting issue as soon as possible.

Next update no later than 18:00 CET.
Feb 5, 15:27 CET
Update - Our Engineering team is still working on resolving the web hosting issue as soon as possible.

Next update no later than 15:30 CET.
Feb 5, 14:32 CET
Update - Our Engineering team is still working on resolving the web hosting issue as soon as possible.

Next update no later than 14:30 CET.
Feb 5, 13:31 CET
Update - Our Engineering team is still working on resolving the web hosting issue as soon as possible.

Next update no later than 13:30 CET.
Feb 5, 12:26 CET
Update - We are still experiencing issues with Webhosting Service causing [error messages, time-outs or blank pages while trying to access websites or using ftp/ssh], affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:30 [CET/EST].
Feb 5, 11:47 CET
Investigating - We are currently experiencing issues with Webhosting Service causing [error messages, time-outs or blank pages while trying to access websites or using ftp/ssh], affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 11:45 [CET/EST].
Feb 5, 11:20 CET
Feb 5, 2019
Resolved - All access has now been fully restored, and all systems seemed to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support https://one.com/chat or write us at support@one.com.
Feb 5, 07:55 CET
Investigating - All access has now been fully restored, and all systems seemed to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support https://one.com/chat or write us at support@one.com.
Feb 5, 07:53 CET
Monitoring - All sites are now online.

For now, the issue is considered solved, but we're still monitoring the situation, and will update if it changes.
Feb 4, 16:02 CET
Update - Our Engineering team is still working on resolving the webhosting issue as soon as possible.

We've opened up for more domains since last update which is working, however, when we open for all, the issues return. Therefore we continue our work to find the cause, and will open up for all as soon as possible.

Next update no later than 15:45 CET.
Feb 4, 15:00 CET
Update - Our Engineering team is still working on resolving the webhosting issue as soon as possible.

We're slowly opening up for affected domains, while monitoring the service, but some domains may still experience issues.

Next update no later than 14:45 CET.
Feb 4, 14:25 CET
Identified - The issue have returned, and we're unfortunately seeing time-outs, blank pages, and error messages with our webhosting-platform again.

Our Engineering team is working on resolving the issue as soon as possible.

Next update no later than 14:15 CET.
Feb 4, 13:51 CET
Monitoring - We are now starting to see improvements, and all websites should be back online.

For now, the issue is considered solved, but we're still monitoring the issue, and will update if we see a change.
Feb 4, 13:30 CET
Identified - Our Engineering team is still working on resolving the website hosting issue as soon as possible.

Next update no later than 14:00 CET.
Feb 4, 12:58 CET
Update - Our Engineering team is still working on resolving the website hosting issue as soon as possible.

Next update no later than 13:00 CET.
Feb 4, 12:27 CET
Update - Our Engineering team is still working on resolving the website hosting issue as soon as possible.

Next update no later than 12:30 [CET/EST].
Feb 4, 11:58 CET
Investigating - We are currently experiencing issues with website hosting, causing time-outs or blank pages while trying to access websites, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:00 [CET/EST].
Feb 4, 11:30 CET
Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.

Feb 1, 2019

No incidents reported.

Jan 31, 2019

No incidents reported.

Jan 30, 2019

No incidents reported.

Jan 29, 2019

No incidents reported.

Jan 28, 2019

No incidents reported.

Jan 27, 2019

No incidents reported.

Jan 26, 2019
Resolved - Database access has now been fully restored, and all systems are verified to be working as expected again. We apologise for the inconvenience.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Jan 26, 12:54 CET
Monitoring - We are now starting to see improvements and some customers have already regained access to their database servers. We will continue to monitor the situation.

Next update will be no later than 14:00 CET.
Jan 26, 12:12 CET
Update - We are continuing to investigate this issue.
Jan 26, 11:29 CET
Investigating - We are currently experiencing issues with database services causing some downtime while trying to access websites or using phpMyAdmin, affecting some customers.

As a result the following services might not be available: MySQL | phpMyAdmin

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 14:30 CET
Jan 26, 11:29 CET
Jan 25, 2019

No incidents reported.

Jan 24, 2019
Resolved - All issues are now resolved, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Jan 24, 13:05 CET
Update - We are continuing to investigate this issue.
Jan 24, 12:51 CET
Investigating - We are currently experiencing issues within our infrastructure, causing outage for several services.

As a result, you might experience instability with the following services:
- Webmail
- One.com website + controlpanel
- IMAP and POP3 connections

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 13.15 CET.
Jan 24, 12:48 CET
Completed - The scheduled maintenance has been completed.
Jan 24, 02:31 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 00:00 CET
Scheduled - Some users may experience brief disruptions to our web hosting during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact our chat support One.com/chat or write us at support@one.com.
Jan 21, 10:48 CET
Jan 23, 2019

No incidents reported.

Jan 22, 2019

No incidents reported.

Jan 21, 2019

No incidents reported.

Jan 20, 2019

No incidents reported.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.