One.com Status

All Systems Operational

General availability Operational

Services Operational

Website hosting Operational

Mail services Operational

Web apps Operational

One.com website Operational

Domain administration Operational

Partners Operational

Microsoft Exchange Operational

Rushfiles Operational

SiteLock Operational

Search Engine Optimizer Operational

Google Ads Operational

Uberall Operational

OpenAI Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2024

No incidents reported today.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Oct 8, 09:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 08:00 CEST

Scheduled - A maintenance window has been scheduled for MySQL servers, on October 8th from 08:00 to 09:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Oct 7, 12:55 CEST

Oct 7, 2024

Issues with webapps

Resolved - Access to the various webapps has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 7, 14:34 CEST

Monitoring - A fix has been implemented. And we are starting to see traffic to everything again. We are keeping an eye on everything for now, to see if any other issues pop up.
Oct 7, 14:26 CEST

Identified - We have identified the issue, and are working on a fix for this.
Oct 7, 14:00 CEST

Update - We are now seeing issues with Filemanager, Websitebuilder and other apps.
We will keep you updated here, once we have any news
Oct 7, 13:37 CEST

Investigating - We are currently experiencing issues with webmail, causing errors after login, affecting some customers.

Please note that this will not impact the ability to receive mail, while this is ongoing.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Oct 7, 13:20 CEST

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Oct 4, 08:15 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 08:00 CEST

Scheduled - A maintenance window has been scheduled for MySQL servers, on 10, 04, 2024 from 08:00 to 08:15 [UTC/CET].

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Oct 4, 07:45 CEST

Oct 3, 2024

No incidents reported.

Oct 2, 2024

Exchange account creation not working

Resolved - Account creation for Exchange accounts are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 2, 08:37 CEST

Investigating - It is currently not possible to create Exchange accounts in our control panel. We are working on fixing this. Once we have any updates, we will inform you here.
Oct 1, 15:49 CEST

Oct 1, 2024

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

Issues with Exchange account creation

Resolved - Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Sep 27, 09:22 CEST

Investigating - It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We wil provide updates here, when we have some.
Sep 26, 17:03 CEST

Sep 26, 2024

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.