All Systems Operational
General availability Operational
Services Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
Partners Operational
Microsoft Exchange Operational
Rushfiles Operational
SiteLock Operational
Search Engine Optimizer Operational
Google Ads Operational
Uberall Operational
OpenAI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024
Resolved - Website builder Editor access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Apr 14, 17:39 CEST
Monitoring - We are now starting to see improvements and some customers have already regained access to Website Builder Editor.

Next update no later than 18:00 [CET/EST].

Apr 14, 17:20 CEST
Update - Our Engineering team is still working on resolving the Website Builder Editor issue as soon as possible.

Next update no later than 17:40 CET

Apr 14, 16:45 CEST
Investigating - We are currently experiencing issues with the Website Builder editor causing [ 'message': 'certificate has expired'] affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.

No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 16:40 CET

Apr 14, 16:15 CEST
Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Resolved - Control panel access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Apr 8, 15:30 CEST
Monitoring - A fix has been implemented, and we are currently monitoring the situation.
Apr 8, 15:27 CEST
Investigating - We are currently having issues with our control panel giving 500 errors and being unavalible.
it is being worked on.
We will provide updates here as they come in.

Apr 8, 15:18 CEST
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Resolved - Exchange account creation works again.
If you have any futher issues, please reach out to our support on help.one.com.

Apr 4, 13:07 CEST
Investigating - It is currently not possible to create Exchange account in our control panel. We are working on fixing this. We wil provide updates here, when we have some.
Apr 4, 10:18 CEST
Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.

Mar 29, 2024

No incidents reported.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024
Resolved - Managed Wordpress access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Mar 25, 21:02 CET
Investigating - Currently we are experiencing issues on wordpresspod2. You might encounter error messages or longer load times in the Control Panel. The issue is currently being investigated.
Mar 25, 13:45 CET
Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024

No incidents reported.

Mar 20, 2024
Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Mar 20, 11:17 CET
Investigating - We are currently experiencing issues with Webmail. This means you are currently unable to login to mail.one.com. IMAP and POP3 access is still working
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.

Mar 20, 11:07 CET
Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.