One.com Status

Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

Resolved - The one.com website is now accessible again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 21, 12:30 CEST

Monitoring - We are now starting to see improvements and some customers have already regained temporary access to one.com website and their control panel.

Next update no later than 12:30 CEST.
Oct 21, 11:24 CEST

Update - We are continuing to work on a fix for this issue.
Next update around 12.30 CEST
Oct 21, 10:35 CEST

Update - Our Engineering team is still working on resolving the issue as soon as possible.

Next update no later than 10:30 am CEST.
Oct 21, 09:31 CEST

Identified - Our Engineering team is still working on resolving the issue as soon as possible.

Next update no later than 09:30 am CEST.
Oct 21, 08:30 CEST

Investigating - We are currently experiencing issues with one.com website, causing 404 error while accessing.

As a result the following services might not be available: control panel access, access to one.com website

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:30 am CEST.
Oct 21, 07:59 CEST

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020

No incidents reported.

Oct 5, 2020

Network connectivity issue to backup site

Resolved - Daily backups jobs are executing now and restore should work again.

If you experience any further trouble please contact us on chat or email here: https://www.one.com/chat
Oct 5, 14:05 CEST

Monitoring - Our circuits have been partially restored, but provider is still working actively on the location.
Oct 5, 13:40 CEST

Identified - Our provider have located a faulty fiber splice and is working correct the splice.
Oct 5, 09:35 CEST

Investigating - Backups are currently unavailable. We're working with our network provider on restoring connectivity to and in turn backup/restore functionality.
Oct 5, 06:31 CEST

Network Maintenance

Completed - The scheduled maintenance has been completed.
Oct 5, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 22:00 CEST

Scheduled - Backups will be unavailable during the maintenance.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 30, 08:39 CEST

Oct 4, 2020

Oct 3, 2020

No incidents reported.

Oct 2, 2020

No incidents reported.

Oct 1, 2020

No incidents reported.

Sep 30, 2020

No incidents reported.

Sep 29, 2020

Scheduled Network maintenance

Completed - This maintenance has been cancelled.
Sep 29, 16:02 CEST

Scheduled - Backups will be unavailable during the maintenance.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Sep 24, 14:08 CEST

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.