Investigating - We are currently experiencing issues with webhosting causing time-outs or blank pages while trying to access websites affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 11:30 CET
Mar 22, 10:56 CET

Investigating - Websites access has now been fully restored, and all systems are working as expected again.

If you are still having problems accessing related services with us, please contact our chat support https://one.com/chat or write us at support@one.com.
Mar 22, 09:40 CET

Investigating - We are currently experiencing issues with website hosting, causing time-outs or error messages while trying to access websites, affecting some customers.

Our Engineering team aware of the situation and is doing all they can to get our systems back up and running as soon as possible. Rest assured that there will be no data loss because of this issue.

We apologise for the inconvenience this has caused.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 10:00 [CET].
Mar 22, 08:00 CET

Investigating - We are currently experiencing issues with website hosting, causing time-outs or blank pages while trying to access websites, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 18:05 [CET].
Mar 20, 17:50 CET

Investigating - We are currently experiencing issues with website, causing error messages, time-outs or blank pages while trying to access websites or using ftp/ssh, affecting some customers.

As a result the following services might not be available:
- Websites
- FTP/SFTP/SSH
- Website builder/File Manager

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 10:00 CET.
Mar 20, 09:15 CET

Investigating - We are currently experiencing issues with website hosting, causing time-outs or blank pages while trying to access websites, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:30 CET.
Mar 19, 11:14 CET

Investigating - We are currently experiencing issues with Webmail, causing an error message and not being able to access emails, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:30 CET.
Mar 12, 12:07 CET

Investigating - We are currently experiencing issues with some web-servers hosting customer websites, which can lead to error messages, time-outs or blank pages while trying to access websites or using ftp/ssh.

As a result the following services might not be available:
- Websites
- FTP/SFTP/SSH
- PHPMyAdmin

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 13:45 CET.
Mar 6, 13:02 CET