One.com Status

May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

May 14, 2023

No incidents reported.

May 13, 2023

No incidents reported.

May 12, 2023

No incidents reported.

May 11, 2023

No incidents reported.

May 10, 2023

No incidents reported.

May 9, 2023

No incidents reported.

May 8, 2023

Issues with Webmail

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
May 8, 20:34 CEST

Monitoring - We are now starting to see improvements and some customers have already regained access to Webmail.

Next update no later than 20:30 CEST.
May 8, 19:51 CEST

Update - Our Engineering team is still working on resolving the Webmail issue as soon as possible.

Next update no later than 20:00 CEST.
May 8, 19:34 CEST

Identified - Our Engineering team is still working on resolving the Webmail issue as soon as possible.

The issue has been identified and a fix is going to be implemented soon.

Next update will be no later than 19:30 CEST.
May 8, 18:37 CEST

Investigating - We are currently experiencing issues with Webmail, causing error messages while trying to access the email account.

As a result, the following services might not be available:

Email/ Webmail

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 18:30 CEST
May 8, 18:08 CEST

May 7, 2023

No incidents reported.

May 6, 2023

No incidents reported.

May 5, 2023

No incidents reported.

May 4, 2023

Issues with webmail

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
May 4, 12:30 CEST

Update - A fix for this is currently being tested. It should be ready for release soon.
May 4, 10:45 CEST

Identified - The underlying issue has been identfied, and a fix is being worked on.
May 4, 09:25 CEST

Update - Our Engineering team is still working on resolving the webmail issue as soon as possible.

We identified that the issue is about selecting multiple mails and moving mails, affecting some customers.

We will update once a resolution is found.
May 4, 08:52 CEST

Investigating - We are currently experiencing issues with webmail causing errors, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 18:00 CEST
May 3, 15:46 CEST

May 3, 2023

May 2, 2023

No incidents reported.

May 1, 2023

No incidents reported.

Apr 30, 2023

No incidents reported.

Apr 29, 2023

No incidents reported.

Apr 28, 2023

No incidents reported.