One.com Status

Exchange account creation not working for new customers

Identified - It is currently not possible to create an Exchange account in our control panel for new customers. Customers who already have an Exchange account can still make new accounts.
We are working on fixing this. We will provide updates here when we have some.
Jul 15, 2024 - 14:33 CEST

General availability Operational

Services Operational

Website hosting Operational

Mail services Operational

Web apps Operational

One.com website Operational

Domain administration Operational

Partners Degraded Performance

Microsoft Exchange Degraded Performance

Rushfiles Operational

SiteLock Operational

Search Engine Optimizer Operational

Google Ads Operational

Uberall Operational

OpenAI Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Network connectivity issues

Resolved - All issues have now been fixed and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Jul 19, 13:39 CEST

Identified - We are currently experiencing technical issues as part of the global outage. We apologize for the inconvenience and are working to resolve the problem as quickly as possible.
Jul 19, 10:32 CEST

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Jul 5, 08:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 08:00 CEST

Scheduled - A maintenance window has been scheduled for MySQL servers, on July 6th from 00:80 to 08:30 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jul 4, 14:45 CEST

Jul 4, 2024

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Jul 4, 08:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 08:00 CEST

Scheduled - A maintenance window has been scheduled for MySQL servers, on July 4th from 08:00 to 08:30 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jul 3, 15:27 CEST

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

Issues with webmail loading slowly

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Jul 1, 15:28 CEST

Monitoring - A fix has been implemented, and we are monitoring the situation.
Jul 1, 15:16 CEST

Update - This issue is still being investigated by our team. We will let you know as soon as we have more information.

Next update no later than 13:00 CEST.
Jul 1, 11:52 CEST

Investigating - We are currently facing issues with our webmail loading slowly for many users. It is being looked into and we will keep you posted.

Next update no later than 12:00 CEST.
Jul 1, 10:49 CEST

Issues with accessing www.one.com and various websites

Resolved - This incident has been resolved.
Jul 1, 14:14 CEST

Investigating - One.com access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Jul 1, 13:00 CEST

Monitoring - A fix for this has been implemented and we are monitoring the situation.
Jul 1, 12:39 CEST

Update - This issue is still being investigated by our team. We will let you know as soon as we have more information.

Next update no later than 13:00 CEST.
Jul 1, 11:51 CEST

Investigating - We are investigating an issue with access to www.one.com as well as several websites hosted here.

Once we know more, we will let you know.

Next update no later than 12:00 CEST.
Jul 1, 11:04 CEST

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024

No incidents reported.

Jun 27, 2024

No incidents reported.