one.com Status

Sep 2, 2026

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new
Sep 2, 11:44 CEST

Update - We are continuing to investigate this issue.
Sep 2, 11:17 CEST

Investigating - We are currently experiencing issues with our webmail.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Sep 2, 11:15 CEST

Sep 1, 2026

Webmail issues

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new
Sep 1, 09:45 CEST

Investigating - We are currently experiencing issues with our webmail.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Sep 1, 09:14 CEST

Issues with webmail

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Sep 1, 08:26 CEST

Update - We are continuing to investigate this issue.
Sep 1, 07:24 CEST

Investigating - We are currently experiencing issues with webmail, causing an error after logging in, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Sep 1, 07:23 CEST

Aug 31, 2026

Issues with calendar in webmail

Resolved - Calendar access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Aug 31, 12:45 CEST

Investigating - We are currently experiencing issues with the calendar inside webmail, causing missing calendar entries, affecting some customers.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Aug 31, 10:42 CEST

Issues with webmail

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Aug 31, 10:35 CEST

Investigating - We are currently experiencing issues with webmail, causing 502 errors after logging in, affecting some customers.
Mail delivery is not impacted by this

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Aug 31, 10:30 CEST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Scheduled network maintenance

Completed - The scheduled maintenance has been completed.
Aug 21, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 CEST

Scheduled - Some users may experience brief disruptions to our services during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Aug 14, 10:04 CEST

Aug 20, 2026

Scheduled network maintenance

Completed - The scheduled maintenance has been completed.
Aug 20, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 23:00 CEST

Scheduled - Some users may experience brief disruptions to our services during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Aug 14, 10:03 CEST

Aug 19, 2026

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Aug 19, 09:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 07:00 CEST

Scheduled - A maintenance window has been scheduled for MySQL servers, on August 19th from 07:00 to 09:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Aug 3, 15:43 CEST

About This Site

Scheduled Maintenance

Scheduled network maintenance Sep 2, 2026 23:00 - Sep 3, 2026 05:00 CEST

Scheduled network maintenance Sep 3, 2026 23:00 - Sep 4, 2026 05:00 CEST

Past Incidents

Scheduled network maintenance Sep `2`, `2026` `23:00` - Sep `3`, `2026` `05:00` CEST

Scheduled network maintenance Sep `3`, `2026` `23:00` - Sep `4`, `2026` `05:00` CEST