One.com Status

Issues with ordering Microsoft Exchange

Identified - We are currently experiencing issues with ordering Microsoft Exchange. Unfortunately you can't order any of our plans at the moment, incl. Exchange Online, Microsoft 365 Business Basic and Microsoft 365 Business Standard.

Existing accounts that are already active aren't affected.

We have contacted our partners to resolve the issue as soon as possible

We will keep you updated on resolution of this issue.
Jan 30, 2023 - 11:12 CET

General availability Operational

Services Operational

Website hosting Operational

Mail services Operational

Web apps Operational

One.com website Operational

Domain administration Operational

Partners Degraded Performance

Microsoft Exchange Degraded Performance

Rushfiles Operational

SiteLock Operational

Search Engine Optimizer Operational

Google Ads Operational

Uberall Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2023

No incidents reported today.

Apr 1, 2023

No incidents reported.

Mar 31, 2023

No incidents reported.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Mar 10, 07:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 06:30 CET

Scheduled - A maintenance window has been scheduled for MySQL servers, on March 10th from 06:30 to 07:00 CET.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Mar 9, 11:12 CET

Mar 9, 2023

Issues with [service]

Resolved - Server access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Mar 9, 09:29 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 08:50 CET

Identified - The issue has been identified and a fix is being implemented.
Mar 9, 08:25 CET

Investigating - We are currently experiencing issues with [service], causing error messages, time-outs or blank pages while trying to access websites or using ftp/ssh, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:45 CET.
Mar 9, 07:47 CET

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Mar 9, 07:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 06:30 CET

Scheduled - A maintenance window has been scheduled for MySQL servers, on March 9th. from 06:30 to 07:00 CET.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Mar 7, 09:48 CET

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

Mar 6, 2023

Issues with Website Builder

Resolved - The issue with special characters in Website Builder have been fixed now.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Mar 6, 14:23 CET

Update - A fix for this issue is currently being tested.
Next update will be no later than 15:00 CET.
Mar 6, 14:00 CET

Identified - We are currently experiencing issues with special characters in WSB, causing those chararcters to render incorrectly on published pages.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 14:00 CET
Mar 6, 13:04 CET

Mar 5, 2023

No incidents reported.

Mar 4, 2023

No incidents reported.

Mar 3, 2023

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Mar 3, 07:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 06:30 CET

Scheduled - A maintenance window has been scheduled for MySQL servers, on March 3rd from 06:30 to 07:00 CET.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Mar 2, 13:40 CET