Support
Control Panel
Webmail
Issues with webapps
Incident
Report for One.com
Resolved
Access to the various webapps has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Monitoring
A fix has been implemented. And we are starting to see traffic to everything again. We are keeping an eye on everything for now, to see if any other issues pop up.
Identified
We have identified the issue, and are working on a fix for this.
Update
We are now seeing issues with Filemanager, Websitebuilder and other apps.
We will keep you updated here, once we have any news
We will keep you updated here, once we have any news
Investigating
We are currently experiencing issues with webmail, causing errors after login, affecting some customers.
Please note that this will not impact the ability to receive mail, while this is ongoing.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue.
Please note that this will not impact the ability to receive mail, while this is ongoing.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue.
This incident affected: Services (Web apps).