Issues with Mail

Incident Report for One.com

Resolved

Mail service has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Posted Oct 30, 2023 - 20:49 CET

Monitoring

A fix has been implemented, we are actively monitoring the situation.

Posted Oct 30, 2023 - 17:17 CET

Identified

We are currently experiencing issues with Mail, causing error messages affecting a small ammount of customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue

Posted Oct 30, 2023 - 14:39 CET

This incident affected: Services (Mail services).