Issues with webmail

Incident Report for one.com

Resolved

Resolved
Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please get in touch with us on chat or email here: https://www.one.com/chat.
Posted Feb 13, 2026 - 17:11 CET

Monitoring
A fix has been implemented, and the issue seems to be resolved.

We are currently monitoring the situation to ensure continued stability.
Posted Feb 13, 2026 - 16:04 CET

Identified
The prevoius issue with webmail has reappeared, we are working on fixing it in a different way
Posted Feb 13, 2026 - 14:50 CET

Monitoring
A fix has been implemented, and we will monitor the situation for a while.
Posted Feb 13, 2026 - 14:26 CET

Identified
The issue has been identifed, and a fix is being worked on as we speak.
Posted Feb 13, 2026 - 13:38 CET

Investigating
We are currently investigating an issue affecting our webmail service.

A further update will be provided no later than 13:45 CET

Posted Feb 13, 2026 - 13:14 CET