Issue with Webmail access

Incident Report for One.com

Resolved

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Posted Mar 19, 2020 - 12:01 CET

Update

Our Engineering team is still working on resolving the issue as soon as possible.

Next update no later than 13:00 CET.

Posted Mar 19, 2020 - 11:56 CET

Investigating

We are currently experiencing issues with access to our webmail, causing being redirected to the login page again instead of being logged in.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:00 CET.

Posted Mar 19, 2020 - 11:30 CET

This incident affected: Services (Mail services).