Issues with webmail

Incident Report for one.com

Resolved

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://help.one.com/hc/en-us/requests/new.
Posted May 08, 2026 - 12:34 CEST

Investigating

We are currently experiencing issues with webmail, causing it to load slower than usual, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Posted May 08, 2026 - 11:21 CEST
This incident affected: Apps (Webmail).