Webmail access problem

Incident Report for one.com

Resolved

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Posted Aug 03, 2026 - 11:39 CEST

Update

We are continuing to investigate this issue.
Posted Aug 03, 2026 - 11:20 CEST

Investigating

Some customers are currently unable to access webmail. We are looking into this and will keep you posted on the progress.

Next update no later than 12:00 CEST.
Posted Aug 03, 2026 - 11:13 CEST
This incident affected: Apps (Webmail) and Mail services.