Issues with Website builder

Incident Report for one.com

Resolved

Website builder access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email.
Posted Sep 23, 2026 - 13:17 CEST

Monitoring

We are now starting to see improvements and most customers should by now have already regained access to Website Builder.

Services are expected to be back up and fully running within the hour (by 13:30 CEST). Next update no later than that.
Posted Sep 23, 2026 - 12:36 CEST

Investigating

We are currently experiencing issues with our website builder.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Posted Sep 23, 2026 - 12:19 CEST
This incident affected: Apps (Website Builder).