Webmail throwing warning about Could not connect to the server, please try again later.

Incident Report for One.com

Resolved

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Posted Mar 30, 2022 - 08:04 CEST

Monitoring

The issue should now be fixed, and we will be monitoring the results.
Please do not hesitate to reach out to us if still facing issues.

Posted Mar 30, 2022 - 07:34 CEST

Investigating

We are currently facing an issue in which webmail is not functioning, with a warning message about "Could not connect to the server, please try again later".
It is being investigated as we speak, and we will keep you posted.

We will keep you updated on the progress and resolution of this issue, the first update will be no later than 10:00 CET.

Posted Mar 30, 2022 - 07:05 CEST

This incident affected: Services (Mail services).