Issues with webmail

Incident Report for One.com

Resolved

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Posted Feb 13, 2026 - 14:35 CET

Monitoring

A fix has been implemented, and we will monitor the situation for a while.
Posted Feb 13, 2026 - 14:26 CET

Identified

The issue has been identifed, and a fix is being worked on as we speak.
Posted Feb 13, 2026 - 13:38 CET

Investigating

We are currently investigating an issue affecting our webmail service.

A further update will be provided no later than 13:45 CET
Posted Feb 13, 2026 - 13:14 CET
This incident affected: Services (Mail services).
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