Internal server error on websites

Incident Report for One.com

Resolved

Website access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Posted May 02, 2025 - 15:13 CEST

Monitoring

We are now starting to see improvements and most customers should already have regained access to websites.

Next update no later than 16:00 UTC +2.
Posted May 02, 2025 - 15:08 CEST

Investigating

We are currently investigating an issue with internal server errors being shown on websites.

Will keep you posted about the progress. Next update no later than 15:30 UTC +2.
Posted May 02, 2025 - 14:54 CEST
This incident affected: Services (Website hosting).