Slow performance in Webmail

Incident Report for One.com

Resolved

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Posted Oct 09, 2023 - 10:57 CEST

Update

A fix for this issue, is expected to roll out on Monday October 9th.

Posted Oct 05, 2023 - 14:08 CEST

Identified

There is an issue for some customers that results in a slow reaction speed in Webmail and can sometimes result in errors.

The cause of the issue has been identified but will take some time to resolve.

Posted Oct 05, 2023 - 12:16 CEST

This incident affected: Services (Web apps).