Exchange account creation not working

Incident Report for One.com

Resolved

An updated status message will be created shortly.

Posted Jan 05, 2026 - 10:59 CET

Update

Account creation for Exchange accounts is currently not possible. We are working on fixing this. We will provide updates here, when we have some.

Posted Jan 02, 2026 - 10:00 CET

Update

Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Posted Dec 18, 2025 - 14:33 CET

Investigating

It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.

Posted Dec 16, 2025 - 13:59 CET

This incident affected: Partners (Microsoft Exchange).