Website Builder issues

Incident Report for One.com

Resolved

Website Builder access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Posted Feb 28, 2025 - 00:12 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 27, 2025 - 22:03 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 27, 2025 - 19:59 CET

Update

We are actively investigating this issue. We will share an update when significant information becomes available.
Posted Feb 27, 2025 - 17:36 CET

Update

This issue is still being investigated by our team. We will let you know as soon as we have more information.

Next update no later than 17:30 CET.
Posted Feb 27, 2025 - 16:50 CET

Investigating

We are currently experiencing issues with our Website Builder.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 16:40 CET.
Posted Feb 27, 2025 - 16:10 CET
This incident affected: Services (Web apps).