Gateway timeout error in Website Builder
Incident Report for One.com
Resolved
Website Builder access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Posted Nov 14, 2023 - 08:22 CET
Update
We are still working on resolving the issue.
Posted Nov 13, 2023 - 20:01 CET
Update
We are still conducting further investigations to address the issue.

Next update no later than 20:00 GMT +1.
Posted Nov 13, 2023 - 18:47 CET
Update
We are continuing to investigate the issue.

Next update no later than 18:45 GMT +1.
Posted Nov 13, 2023 - 17:45 CET
Investigating
We are currently investigating an issue with our Website Builder tool throwing gateway errors.

Next update no later than 17:45 GMT +1.
Posted Nov 13, 2023 - 16:46 CET
This incident affected: Services (Web apps).
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