File manager problems

Incident Report for One.com

Resolved

File Manager access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Posted Oct 11, 2023 - 15:54 CEST

Monitoring

A fix has been implemented, and we are monitoring the situation

Posted Oct 11, 2023 - 15:48 CEST

Update

We are continuing to work on a fix for this.
We dont have any ETA.
Next update is no later than 17:00 CEST

Posted Oct 11, 2023 - 14:52 CEST

Identified

The issue is still being worked on, and we will get back when we have news.
Next update no later than 15:00 CEST.

Posted Oct 11, 2023 - 13:45 CEST

Investigating

There is an ongoing issue with file manager not loading. It is being looked into, and we will keep you posted. Next update no later than 13:45 CEST.

Posted Oct 11, 2023 - 12:53 CEST

This incident affected: Services (Web apps).