Issues with Webmail

Incident Report for One.com

Resolved

This incident has been resolved.
Posted Sep 08, 2023 - 13:36 CEST

Investigating

Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Posted Sep 08, 2023 - 13:36 CEST

Identified

The issue has been identified, and a fix is currently being rolled out.
Posted Sep 08, 2023 - 12:59 CEST

Investigating

We are currently experiencing issues with Webmail, causing errors, affecting all webmail users.

Please note that only webmail is down. Sending and reciving emails via POP/IMAP and SMTP is not affected

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
Posted Sep 08, 2023 - 12:51 CEST
This incident affected: Services (Web apps).
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