Issues with Website Builder

Incident Report for One.com

Resolved

Website Builder access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Posted Oct 10, 2023 - 13:02 CEST

Monitoring

A fix has been implemented, and we are monitoring the situation.

Posted Oct 10, 2023 - 13:00 CEST

Identified

The issue has been identified, and a fix is currently being worked on

Posted Oct 10, 2023 - 12:58 CEST

Investigating

We are currently experiencing issues with Website Builder, causing Internal Server Errors, affecting all Website Builder customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.

Posted Oct 10, 2023 - 12:51 CEST

This incident affected: Services (Web apps).