Issues with Mobile Sync

Incident Report for One.com

Resolved

This incident has been resolved.
Posted Sep 17, 2024 - 14:28 CEST

Investigating

Mobile sync access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Posted Sep 17, 2024 - 14:28 CEST

Monitoring

A fix for this has been implemented, and we are monitoring the situation.
Posted Sep 17, 2024 - 14:11 CEST

Investigating

We are currently experiencing an issue with Mobile Sync affecting premium emails and calendar in mobile devices.
Posted Sep 16, 2024 - 14:38 CEST
This incident affected: Services (Mail services).
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