Exchange account creation not working

Incident Report for One.com

Resolved

Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Posted Oct 16, 2025 - 15:12 CEST

Update

It is currently not possible to create Exchange account in our control panel for any customers. We are working on fixing this. We will provide updates here, when we have some.

Posted Oct 09, 2025 - 09:41 CEST

Investigating

It is currently not possible to create Exchange accounts in our control panel, for customers who do not already have an account. We are working on fixing this. We will provide updates here as soon as we know more.

Posted Oct 07, 2025 - 15:05 CEST

This incident affected: Partners (Microsoft Exchange).