Support
Control Panel
Webmail
Issues with one.com website
Incident
Report for One.com
Resolved
The one.com website is now accessible again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Monitoring
We are now starting to see improvements and some customers have already regained temporary access to one.com website and their control panel.
Next update no later than 12:30 CEST.
Next update no later than 12:30 CEST.
Update
We are continuing to work on a fix for this issue.
Next update around 12.30 CEST
Next update around 12.30 CEST
Update
Our Engineering team is still working on resolving the issue as soon as possible.
Next update no later than 10:30 am CEST.
Next update no later than 10:30 am CEST.
Identified
Our Engineering team is still working on resolving the issue as soon as possible.
Next update no later than 09:30 am CEST.
Next update no later than 09:30 am CEST.
Investigating
We are currently experiencing issues with one.com website, causing 404 error while accessing.
As a result the following services might not be available: control panel access, access to one.com website
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:30 am CEST.
As a result the following services might not be available: control panel access, access to one.com website
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:30 am CEST.
This incident affected: General availability and Services (One.com website).