Issues with Webmail
Incident Report for
Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here:
Posted Mar 19, 2020 - 16:39 CET
A fix has been implemented. We continue to monitor the stability of our Webmail service closely.

Next update no later than 17:15 CET.
Posted Mar 19, 2020 - 16:07 CET
We are now starting to see improvements and some customers have already regained access to our Webmail service.

Next update no later than 16:15 CET.
Posted Mar 19, 2020 - 15:07 CET
Our Engineering team has identified the cause for the ongoing Webmail issue and is working on resolving it as soon as possible.

Next update no later than 15:30 CET.
Posted Mar 19, 2020 - 14:24 CET
We are currently experiencing issues with our Webmail service, affecting some customers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No email will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 15:00 CET.
Posted Mar 19, 2020 - 14:00 CET
This incident affected: Services (Mail services).