One.com Status

All Systems Operational

General availability Operational

Services Operational

Website hosting Operational

Mail services Operational

Web apps Operational

One.com website Operational

Domain administration Operational

Databases Operational

VPS Operational

Partners Operational

Microsoft Exchange Operational

Rushfiles Operational

SiteLock Operational

Search Engine Optimizer Operational

Google Ads Operational

Uberall Operational

OpenAI Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 9, 2026

No incidents reported today.

Jan 8, 2026

Issue with Exchange services

Resolved - Our Microsoft Exchange provisioning is now operational for new customers.
All services have been restored and are functioning normally.

If you still experience issues, please contact us on one.com/chat
Jan 8, 14:48 CET

Update - Account creation is now working for our existing Exchange customers, however, new customers will still experience difficulties when creating new Exchange accounts.
Jan 6, 15:40 CET

Update - We are still working with our partner to resolve the Exchange related issue.
At this time there is no change in impact and our teams remain actively engaged to resolve the matter.

Further updats will be shared as soon as new information becomes available.
Jan 6, 08:47 CET

Investigating - We are experiencing issues affecting our Exchange services.
As a result of this, the following functionalities is unavailable for both new and existing customers:

Account creation
Service upgrades/downgrades
Migrations from basic email to Exchange

Existing Exchange accounts that are already created continue to operate normally.

Our technicians are actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates on this status page as more information becomes available.
Jan 5, 11:03 CET

Jan 7, 2026

No incidents reported.

Jan 6, 2026

Jan 5, 2026

Exchange account creation not working

Resolved - An updated status message will be created shortly.
Jan 5, 10:59 CET

Update - Account creation for Exchange accounts is currently not possible. We are working on fixing this. We will provide updates here, when we have some.
Jan 2, 10:00 CET

Update - Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Dec 18, 14:33 CET

Investigating - It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.
Dec 16, 13:59 CET

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

Dec 17, 2025

Database connection issues

Resolved - Our engineering team has confirmed that the database connection issue has now been fully resolved.

Thank you for your patience and understanding while we worked to address the problem.

If you experience any further issues, please contact us via one.com/chat
Dec 17, 10:16 CET

Identified - The issue has been identified, and a fix is currently being rolled out.
Our engineering team is closely monitoring the deployment to ensure full resolution.

The next update will be provided no later than 10:30 CET.
Dec 17, 09:59 CET

Investigating - We are currently experiencing database related issues affecting some of our customers.
Our engineering team is actively investigating the incident and is working to resolve it as quickly as possible.

The next update will be provided no later than 10:10 CET.
Dec 17, 09:32 CET

Dec 16, 2025

Scheduled maintenance on control panel

Completed - The scheduled maintenance has been completed.
Dec 16, 01:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 23:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Dec 12, 15:33 CET

Scheduled - A maintenance window has been scheduled for the control panel, on Monday the 15th of December from 23:00 to 01:00 CET.

During this maintenance window, the control panel will be unavalibe for periods for all our customers

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Dec 12, 14:51 CET

Dec 15, 2025

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

Database issues

Resolved - Our engineering team as confirmed that the issue with database connections should be fully resolved as of now.

Thank you for your patience and understanding while we worked to resolve the problem.

If you experience further issues, please contact us on one.com/chat
Dec 10, 10:51 CET

Identified - The ongoing issue has been identified and a fix has been deployed.
We are seeing a great improvement in database connections but there are still some users that might be affected.

Next update is no later than 11:00 CET
Dec 10, 10:25 CET

Investigating - We are currently experiencing database issues for some of our customers.
Our engineering team is actively investigating the problem and we hope to have a fix for it soon.

Next update will follow no later than 10:20 CET.
Dec 10, 09:39 CET