All Systems Operational

General availability Operational
Services Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
Databases Operational
VPS Operational
Partners Operational
Microsoft Exchange Operational
Rushfiles Operational
SiteLock Operational
Search Engine Optimizer Operational
Google Ads Operational
Uberall Operational
OpenAI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance on mail Nov 12, 2025 23:00 - Nov 13, 2025 06:00 CET

A maintenance window has been scheduled for our mail servers, on November 12, 2025 from 23:00 CET to November 13, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Posted on Nov 06, 2025 - 10:19 CET
Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025
Issues with Rushfiles
Resolved - rushfiles.one is now back online.
There might be an initial slowness due to users reconnecting.

If you have any issues please reach out to us on https://one.com/chat
Nov 5, 12:01 CET
Update - Rushfiles are continuing to work on this. We will update this when we have something new to add.
Nov 5, 11:12 CET
Investigating - Our monitoring team has alerted us that the RushFiles service for one.com is currently unavailable. User data is safe; however, login and up-/download services are affected.

The engineering team is working on bringing it back to operational state as soon as possible.


We will update you when the issue is resolved, or latest at 11:00 CET
Nov 5, 10:04 CET
Exchange account creation not working
Resolved - Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Nov 5, 10:30 CET
Investigating - It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.
Nov 4, 13:39 CET
Scheduled maintenance on mail
Completed - The scheduled maintenance has been completed.
Nov 5, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers, on November 4, 2025 from 23:00 CET to November 5, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 4, 10:20 CET
Nov 4, 2025
Scheduled maintenance on mail
Completed - The scheduled maintenance has been completed.
Nov 4, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers, on November 3, 2025 from 23:00 CET to November 4, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 3, 10:23 CET
Nov 3, 2025
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Scheduled maintenance on mail servers
Completed - The scheduled maintenance has been completed.
Oct 31, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers, on October 30, 2025 from 23:00 CET to October 31, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Oct 28, 11:28 CET
Oct 30, 2025
Scheduled maintenance on mail servers
Completed - The scheduled maintenance has been completed.
Oct 30, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers, on October 29, 2025 from 23:00 CET to October 30, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Oct 27, 11:51 CET
Oct 29, 2025
Oct 28, 2025
Exchange account creation not working
Resolved - Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 28, 12:44 CET
Investigating - It is currently not possible to create Exchange account in our control panel. We are working on fixing this. We will provide updates here, when we have some.
Oct 28, 11:05 CET
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
Exchange account creation not working
Resolved - Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 24, 10:07 CEST
Investigating - It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.
Oct 21, 15:29 CEST
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Exchange account creation not working
Resolved - Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 21, 10:38 CEST
Investigating - It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.
Oct 17, 11:37 CEST
Oct 20, 2025
Calls to our support team not working
Resolved - Calls are now working as expected again.
Oct 20, 13:28 CEST
Identified - Calls are sometimes working, but we are still seeing issues with it.
Please use the chat on https://one.com/chat if you need to contact us
Oct 20, 13:20 CEST
Investigating - Our phone lines are currently down, and we’re unable to take calls. We’re working to resolve the issue as soon as possible — please reach out via chat or email in the meantime on one.com/contact
Oct 20, 10:13 CEST
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Oct 16, 2025
Exchange account creation not working
Resolved - Account creation for Exchange accounts, are now working again for all customers.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 16, 15:12 CEST
Update - It is currently not possible to create Exchange account in our control panel for any customers. We are working on fixing this. We will provide updates here, when we have some.
Oct 9, 09:41 CEST
Investigating - It is currently not possible to create Exchange accounts in our control panel, for customers who do not already have an account. We are working on fixing this. We will provide updates here as soon as we know more.
Oct 7, 15:05 CEST
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025
Oct 8, 2025
Rushfiles.one maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 17:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 17:00 CEST
Scheduled - We are announcing a short service window for rushfiles.one, on Wednesday, October 8, between 17:00 - 17:30 CEST, when components of rushfiles.one's backend systems will be upgraded.


Downtime is not expected, but some slowness may occur during the service window.


Thank you for your understanding.
Oct 6, 16:01 CEST
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