one.com Status

Issue with website stastistics

Identified - For a while we have been experiencing issues with the weekly & monthly website statistics available in customer control panels. We are working on a new stable solution and expect to have it in place by 24th of June.

If you rely on these statistics, please note that daily numbers are still available in the meantime.

We apologize for any inconvenience this may have caused.
Jun 10, 2026 - 14:27 CEST

About This Site

Status page for one.com

Apps Degraded Performance

Webmail Operational

Filemanager Operational

Website Builder Operational

Onlineshop Operational

Webstats Degraded Performance

Controlpanel Operational

VPS Operational

one.com website Operational

Webhosting Operational

Domain administration Operational

Databases Operational

Mail services Operational

Microsoft Exchange Operational

Rushfiles Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 11, 2026

No incidents reported today.

Jun 10, 2026

Unresolved incident: Issue with website stastistics.

Jun 9, 2026

Issues with webmail

Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.
Jun 9, 08:55 CEST

Investigating - We are currently experiencing issues with our webmail, causing the page not to load for some customers

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Jun 9, 08:43 CEST

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Jun 3, 10:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:00 CEST

Scheduled - A maintenance window has been scheduled for MySQL servers, on June 03, 2026 from 08:00 to 10:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 1, 10:13 CEST

Jun 2, 2026

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Jun 2, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 10:01 CEST

Scheduled - A maintenance window has been scheduled for MySQL servers, on June 02, 2026 from 10:00 to 12:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 1, 10:11 CEST

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Jun 2, 10:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 08:00 CEST

Scheduled - A maintenance window has been scheduled for MySQL servers, on June 02, 2026 from 08:00 to 10:00 CEST.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Jun 1, 10:09 CEST

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

Maintenance on rushfiles.one

Completed - The scheduled maintenance has been completed.
May 28, 23:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 21:00 CEST

Scheduled - We would like to inform you of an upcoming scheduled maintenance window during which we will be performing a hardware replacement in our datacenter.

Expected Impact: During this time, storage and files will become partially unavailable. We are taking all necessary precautions to minimise disruption, and we expect services to be fully restored once the replacement is complete.
May 26, 13:57 CEST