Identified - For a while we have been experiencing issues with the weekly & monthly website statistics available in customer control panels. We are working on a new stable solution and expect to have it in place by 24th of June.
If you rely on these statistics, please note that daily numbers are still available in the meantime.
We apologize for any inconvenience this may have caused.
Jun 10, 2026 - 14:27 CEST
Resolved -
Webmail access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/en-gb/about/contact-us/.
Jun 9, 08:55 CEST
Investigating -
We are currently experiencing issues with our webmail, causing the page not to load for some customers
Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue.
Jun 9, 08:43 CEST