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All Systems Operational
General availability
Operational
Services
Operational
Website hosting
Operational
Mail services
Operational
Web apps
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Operational
One.com website
Operational
Domain administration
Operational
Databases
Operational
VPS
Operational
Partners
Operational
Microsoft Exchange
Operational
Rushfiles
Operational
SiteLock
Operational
Search Engine Optimizer
Operational
Google Ads
Operational
Uberall
Operational
OpenAI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 14, 2025
No incidents reported today.
Nov 13, 2025
Completed -
The scheduled maintenance has been completed.
Nov 13, 06:00 CET
Nov 13, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 23:00 CET
Nov 12, 23:00 CET
Scheduled -
A maintenance window has been scheduled for our mail servers, on November 12, 2025 from 23:00 CET to November 13, 2025 06:00 CET.
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 6, 10:19 CET
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 6, 10:19 CET
Nov 12, 2025
Completed -
The scheduled maintenance has been completed.
Nov 12, 06:00 CET
Nov 12, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 23:00 CET
Nov 11, 23:00 CET
Scheduled -
A maintenance window has been scheduled for our mail servers, on November 11, 2025 from 23:00 CET to November 12, 2025 06:00 CET.
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 10, 10:46 CET
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 10, 10:46 CET
Nov 11, 2025
Resolved -
The issue affecting Webmail access has now been resolved. All services are operating normally again.
Our Engineering team has implemented a fix and confirmed that Webmail and email access are fully restored.
Thank you for your patience and understanding while we worked to resolve the problem.
If you experience further issues, please contact us on one.com/chat
Nov 11, 10:27 CET
Our Engineering team has implemented a fix and confirmed that Webmail and email access are fully restored.
Thank you for your patience and understanding while we worked to resolve the problem.
If you experience further issues, please contact us on one.com/chat
Nov 11, 10:27 CET
Identified -
Update: Our Engineering team has isolated the issue affecting Webmail access and is continuing to investigate the underlying cause.
Some customers may still experience limited access to Webmail and email services during this time.
We will provide another update once we have more information or by 10:30 CET.
Nov 11, 09:28 CET
Some customers may still experience limited access to Webmail and email services during this time.
We will provide another update once we have more information or by 10:30 CET.
Nov 11, 09:28 CET
Update -
Our Engineering team is still working on resolving the webmail issue as soon as possible.
Next update no later than 10:30 CET.
Nov 11, 09:27 CET
Next update no later than 10:30 CET.
Nov 11, 09:27 CET
Investigating -
We are currently experiencing issues with Webmail, causing an error message "Sorry, something went wrong. Please try again., affecting some customers.
As a result the following services might not be available:
- access to webmail
- access to emails
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 09:30 CET.
Nov 11, 08:50 CET
As a result the following services might not be available:
- access to webmail
- access to emails
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 09:30 CET.
Nov 11, 08:50 CET
Nov 10, 2025
No incidents reported.
Nov 9, 2025
No incidents reported.
Nov 8, 2025
No incidents reported.
Nov 7, 2025
No incidents reported.
Nov 6, 2025
No incidents reported.
Nov 5, 2025
Resolved -
rushfiles.one is now back online.
There might be an initial slowness due to users reconnecting.
If you have any issues please reach out to us on https://one.com/chat
Nov 5, 12:01 CET
There might be an initial slowness due to users reconnecting.
If you have any issues please reach out to us on https://one.com/chat
Nov 5, 12:01 CET
Update -
Rushfiles are continuing to work on this. We will update this when we have something new to add.
Nov 5, 11:12 CET
Nov 5, 11:12 CET
Investigating -
Our monitoring team has alerted us that the RushFiles service for one.com is currently unavailable. User data is safe; however, login and up-/download services are affected.
The engineering team is working on bringing it back to operational state as soon as possible.
We will update you when the issue is resolved, or latest at 11:00 CET
Nov 5, 10:04 CET
The engineering team is working on bringing it back to operational state as soon as possible.
We will update you when the issue is resolved, or latest at 11:00 CET
Nov 5, 10:04 CET
Resolved -
Account creation for Exchange accounts, are now working again for all customers.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Nov 5, 10:30 CET
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Nov 5, 10:30 CET
Investigating -
It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.
Nov 4, 13:39 CET
Nov 4, 13:39 CET
Completed -
The scheduled maintenance has been completed.
Nov 5, 06:00 CET
Nov 5, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 CET
Nov 4, 23:00 CET
Scheduled -
A maintenance window has been scheduled for our mail servers, on November 4, 2025 from 23:00 CET to November 5, 2025 06:00 CET.
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 4, 10:20 CET
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 4, 10:20 CET
Nov 4, 2025
Completed -
The scheduled maintenance has been completed.
Nov 4, 06:00 CET
Nov 4, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 23:00 CET
Nov 3, 23:00 CET
Scheduled -
A maintenance window has been scheduled for our mail servers, on November 3, 2025 from 23:00 CET to November 4, 2025 06:00 CET.
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 3, 10:23 CET
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 3, 10:23 CET
Nov 3, 2025
Nov 2, 2025
No incidents reported.
Nov 1, 2025
No incidents reported.
Oct 31, 2025
Completed -
The scheduled maintenance has been completed.
Oct 31, 06:00 CET
Oct 31, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:00 CET
Oct 30, 23:00 CET
Scheduled -
A maintenance window has been scheduled for our mail servers, on October 30, 2025 from 23:00 CET to October 31, 2025 06:00 CET.
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Oct 28, 11:28 CET
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Oct 28, 11:28 CET
Oct 30, 2025
Completed -
The scheduled maintenance has been completed.
Oct 30, 06:00 CET
Oct 30, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 CET
Oct 29, 23:00 CET
Scheduled -
A maintenance window has been scheduled for our mail servers, on October 29, 2025 from 23:00 CET to October 30, 2025 06:00 CET.
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Oct 27, 11:51 CET
There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.
If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Oct 27, 11:51 CET
Oct 29, 2025
Oct 28, 2025
Resolved -
Account creation for Exchange accounts, are now working again for all customers.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 28, 12:44 CET
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 28, 12:44 CET
Investigating -
It is currently not possible to create Exchange account in our control panel. We are working on fixing this. We will provide updates here, when we have some.
Oct 28, 11:05 CET
Oct 28, 11:05 CET
Oct 27, 2025
No incidents reported.
Oct 26, 2025
No incidents reported.
Oct 25, 2025
No incidents reported.
Oct 24, 2025
Resolved -
Account creation for Exchange accounts, are now working again for all customers.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 24, 10:07 CEST
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 24, 10:07 CEST
Investigating -
It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.
Oct 21, 15:29 CEST
Oct 21, 15:29 CEST
Oct 23, 2025
No incidents reported.
Oct 22, 2025
No incidents reported.
Oct 21, 2025
Resolved -
Account creation for Exchange accounts, are now working again for all customers.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 21, 10:38 CEST
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 21, 10:38 CEST
Investigating -
It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.
Oct 17, 11:37 CEST
Oct 17, 11:37 CEST
Oct 20, 2025
Resolved -
Calls are now working as expected again.
Oct 20, 13:28 CEST
Oct 20, 13:28 CEST
Identified -
Calls are sometimes working, but we are still seeing issues with it.
Please use the chat on https://one.com/chat if you need to contact us
Oct 20, 13:20 CEST
Please use the chat on https://one.com/chat if you need to contact us
Oct 20, 13:20 CEST
Investigating -
Our phone lines are currently down, and we’re unable to take calls. We’re working to resolve the issue as soon as possible — please reach out via chat or email in the meantime on one.com/contact
Oct 20, 10:13 CEST
Oct 20, 10:13 CEST
Oct 19, 2025
No incidents reported.
Oct 18, 2025
No incidents reported.
Oct 17, 2025
Oct 16, 2025
Resolved -
Account creation for Exchange accounts, are now working again for all customers.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 16, 15:12 CEST
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 16, 15:12 CEST
Update -
It is currently not possible to create Exchange account in our control panel for any customers. We are working on fixing this. We will provide updates here, when we have some.
Oct 9, 09:41 CEST
Oct 9, 09:41 CEST
Investigating -
It is currently not possible to create Exchange accounts in our control panel, for customers who do not already have an account. We are working on fixing this. We will provide updates here as soon as we know more.
Oct 7, 15:05 CEST
Oct 7, 15:05 CEST
Oct 15, 2025
No incidents reported.
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