One.com Status

Issues with Office 365 Plus subscriptions

Investigating - Due to a recent configuration change by Microsoft certain operations — such as password resets and renewals — are temporarily unavailable for some of our Office 365 Plus subscriptions. We are actively working to resolve this issue and restore full functionality as soon as possible.
Nov 05, 2024 - 08:25 CET

General availability Operational

Services Operational

Website hosting Operational

Mail services Operational

Web apps Operational

One.com website Operational

Domain administration Operational

Partners Degraded Performance

Microsoft Exchange Degraded Performance

Rushfiles Operational

SiteLock Operational

Search Engine Optimizer Operational

Google Ads Operational

Uberall Operational

OpenAI Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Nov 12, 10:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 07:00 CET

Scheduled - A maintenance window has been scheduled for MySQL servers, on November 12. from 07:00 to 10:00 CET.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 11, 11:33 CET

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Nov 7, 10:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 CET

Scheduled - A maintenance window has been scheduled for MySQL servers, on November 7th from 07:00 to 10:00 CET.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 6, 10:59 CET

Nov 6, 2024

Scheduled maintenance on MySQL

Completed - The scheduled maintenance has been completed.
Nov 6, 10:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 07:00 CET

Scheduled - A maintenance window has been scheduled for MySQL servers, on November 6th from 07:00 to 10:00 CET.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.
Nov 5, 12:35 CET

Nov 5, 2024

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

Issues with Webmail

Resolved - [service] access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Oct 24, 20:21 CEST

Investigating - We are currently experiencing issues with our Webmail, causing 504 error messages when you access it.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No email will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 20:30 CEST
Oct 24, 19:59 CEST

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.