All Systems Operational

General availability Operational
Services Operational
Website hosting Operational
Mail services Operational
Web apps Operational
One.com website Operational
Domain administration Operational
Databases Operational
VPS Operational
Partners Operational
Microsoft Exchange Operational
Rushfiles Operational
SiteLock Operational
Search Engine Optimizer Operational
Google Ads Operational
Uberall Operational
OpenAI Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Resolved - The issue has been resolved by Cloudflare and we are once again able to manage our incoming tickets.

https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

Dec 5, 10:28 CET
Investigating - We’re currently experiencing an issue caused by an ongoing Cloudflare outage, which is impacting Zendesk - our support system. As a result, we’re temporarily unable to receive or respond to incoming chats, emails & phone calls.

Although the issue is outside of our control, we are actively monitoring the situation and will post an update here as soon as we have more information.

You can follow Cloudflare’s status updates here:
https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q

Dec 5, 10:08 CET
Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers on November 26, 2025 from 23:00 CET to November 27, 2025 06:00 CET.

There will be periods of between 30-60 minutes where login to mail accounts will be unavailable during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Nov 26, 09:13 CET
Completed - The scheduled maintenance has been completed.
Nov 27, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 22:00 CET
Scheduled - We're announcing planned maintenance for the RushFiles server setup, with the goal of expanding its capacity and thereby continuing to deliver a smooth experience to users.

During this 2-hour maintenance window, RushFiles services will be intermittently unavailable, with an expected total downtime of 15 minutes.


Thank you for your understanding.

Nov 18, 11:17 CET
Nov 26, 2025
Completed - The scheduled maintenance has been completed.
Nov 26, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers on November 25, 2025 from 23:00 CET to November 26, 2025 06:00 CET.

There will be periods of between 30-60 minutes where login to mail accounts will be unavailable during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Nov 25, 11:06 CET
Nov 25, 2025
Completed - The scheduled maintenance has been completed.
Nov 25, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers, on November 24, 2025 from 23:00 CET to November 25, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavailable during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Nov 24, 13:10 CET
Nov 24, 2025
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Completed - The scheduled maintenance has been completed.
Nov 20, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers, on November 19, 2025 from 23:00 CET to November 20, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Nov 19, 15:22 CET
Nov 19, 2025
Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers, on November 18, 2025 from 23:00 CET to November 19, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Nov 18, 10:30 CET
Nov 18, 2025
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Completed - The scheduled maintenance has been completed.
Nov 13, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers, on November 12, 2025 from 23:00 CET to November 13, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Nov 6, 10:19 CET
Nov 12, 2025
Completed - The scheduled maintenance has been completed.
Nov 12, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 23:00 CET
Scheduled - A maintenance window has been scheduled for our mail servers, on November 11, 2025 from 23:00 CET to November 12, 2025 06:00 CET.

There will be periods of between 30-60 minutes, where login to mail accounts will be unavalible during this time.

If you experience any further trouble after the maintenance window has completed, please contact us on chat or email here: https://www.one.com/chat.

Nov 10, 10:46 CET
Nov 11, 2025
Resolved - The issue affecting Webmail access has now been resolved. All services are operating normally again.

Our Engineering team has implemented a fix and confirmed that Webmail and email access are fully restored.

Thank you for your patience and understanding while we worked to resolve the problem.

If you experience further issues, please contact us on one.com/chat

Nov 11, 10:27 CET
Identified - Update: Our Engineering team has isolated the issue affecting Webmail access and is continuing to investigate the underlying cause.

Some customers may still experience limited access to Webmail and email services during this time.

We will provide another update once we have more information or by 10:30 CET.

Nov 11, 09:28 CET
Update - Our Engineering team is still working on resolving the webmail issue as soon as possible.

Next update no later than 10:30 CET.

Nov 11, 09:27 CET
Investigating - We are currently experiencing issues with Webmail, causing an error message "Sorry, something went wrong. Please try again., affecting some customers.

As a result the following services might not be available:
- access to webmail
- access to emails

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 09:30 CET.

Nov 11, 08:50 CET
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.