Issues with File Manager access
Incident Report for One.com
Resolved
The problem has been fixed and the File Manager is verified to be working as expected again. We will continue monitoring the systems involved.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Posted Jan 04, 2017 - 11:05 CET
Investigating
We are currently experiencing issues with our File Manager, that can cause problems when trying to access files through it.

This may also result in the Website Builder having problems to retrieve images stored on the web space.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue. First update will be no later than 12:00 CET.
Posted Jan 04, 2017 - 10:47 CET
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