In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 03:01 CET
Scheduled - A maintenance window has been scheduled for FTP/SFTP/Shell servers, on 11, 22, 2017 from 03:00 to 04:30 CET.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact our chat support One.com/chat or write us at support@one.com.
General availability   Operational
Europe Operational
Website hosting   Operational
Mail services   Operational
Web apps   ? Operational
One.com website   Operational
Domain administration   Operational
America Operational
Website hosting   Operational
Mail services   Operational
Web apps   ? Operational
One.com website   Operational
Domain administration   Operational
Partners Operational
Rushfiles   Operational
SiteLock   Operational
MarketGoo   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2017

No incidents reported.

Nov 20, 2017
Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Nov 20, 09:21 CET
Investigating - We are currently experiencing Webmail access issues.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No email will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, the first update will be no later than 09.30 CET.
Nov 20, 08:59 CET
Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017
Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Nov 7, 10:02 CET
Investigating - We are currently experiencing issues with our mail servers, causing problems accessing the Webmail.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No email will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, the first update will be no later than 10:15 CEST.
Nov 7, 09:33 CET
Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.

Nov 3, 2017

No incidents reported.

Nov 2, 2017

No incidents reported.

Nov 1, 2017
Resolved - Website and Control Panel access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Nov 1, 13:32 CET
Update - The One.com website is doing better but we are now seeing issues with the Control Panel causing "405 Not Allowed" error when attempting to log in.
Nov 1, 13:00 CET
Investigating - We are currently experiencing issues with our website, causing error messages, time-outs or blank pages while trying to access the One.com website.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, the first update will be no later than 13:00 CET.
Nov 1, 12:44 CET
Oct 31, 2017

No incidents reported.

Oct 30, 2017

No incidents reported.

Oct 29, 2017

No incidents reported.

Oct 28, 2017

No incidents reported.

Oct 27, 2017
Resolved - Access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Oct 27, 10:59 CEST
Investigating - We are currently experiencing issues with Control Panel, causing error messages, time-outs or blank pages while trying to access Control Panel.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, the first update will be no later than 11:00 CEST.
Oct 27, 10:14 CEST
Oct 26, 2017

No incidents reported.

Oct 25, 2017

No incidents reported.

Oct 24, 2017

No incidents reported.

Oct 23, 2017

No incidents reported.