All Systems Operational
General availability Operational
Europe Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
North America Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
Partners Operational
Rushfiles Operational
SiteLock Operational
MarketGoo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 5, 2016

No incidents reported today.

Dec 4, 2016

No incidents reported.

Dec 3, 2016

No incidents reported.

Dec 2, 2016
Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Dec 2, 13:10 CET
Identified - We are still seeing issues with webmail services.

Our technicians are working on solving the issue.

We will update you as soon as possible and no later than CET 13:30.
Dec 2, 13:00 CET
Investigating - We are currently seeing issues when trying to acces the webmail. We will update you as soon as possible and no later than CET 13:00.

We are sorry for the inconvenience caused.
Dec 2, 12:20 CET
Dec 1, 2016

No incidents reported.

Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016

No incidents reported.

Nov 23, 2016

No incidents reported.

Nov 22, 2016
Resolved - This incident has been resolved.

If you are still having problems with outgoing emails, please contact our chat support http://one.com/chat or write us at support@one.com.
Nov 22, 12:23 CET
Monitoring - We are now starting to see improvements and most customers have already regained access to sending mails.

Next update no later than 12:30 CET.
Nov 22, 11:49 CET
Investigating - We are currently experiencing issues with outgoing emails. As a result, it may not currently be possible to send emails from 3rd party clients or our webmail.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.

No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:00 CET.
Nov 22, 11:11 CET
Nov 21, 2016
Resolved - This incident has been resolved.
Nov 21, 18:37 CET
Identified - We are currently experiencing issues with webstats data processing, causing new data to be missing from website stats.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 18:00 CET.

No data will be lost because of this issue.
Nov 20, 18:29 CET
Resolved - The problems related to RushFiles have now been solved.

If you are still having problems accessing related services, please contact our chat support http://one.com/chat or write us at support@one.com.
Nov 21, 17:15 CET
Identified - We are currently experiencing issues with RushFiles, causing the service to not be available.

RushFiles is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue.
Nov 21, 16:05 CET
Nov 19, 2016

No incidents reported.

Nov 18, 2016

No incidents reported.

Nov 17, 2016

No incidents reported.

Nov 16, 2016

No incidents reported.

Nov 15, 2016

No incidents reported.

Nov 14, 2016

No incidents reported.

Nov 13, 2016

No incidents reported.

Nov 12, 2016

No incidents reported.

Nov 11, 2016

No incidents reported.

Nov 10, 2016
Resolved - All access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Nov 10, 12:01 CET
Investigating - We are currently experiencing issues with connecting to all One.com services , causing error messages, time-outs or blank pages while trying to access websites or any One.com services, affecting some customers in mainly the Netherlands. This seems to be due to issues at several Dutch internet providers.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 12:30 CET.
Nov 10, 11:29 CET
Nov 9, 2016
Resolved - Website hostin access was fully restored yesterday, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Nov 9, 09:24 CET
Investigating - We are currently experiencing issues with website hosting, causing slow websites and issues connecting to FTP, affecting some customers in Europe.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
Nov 8, 14:29 CET
Nov 8, 2016
Resolved - Website access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Nov 8, 13:31 CET
Investigating - We are currently experiencing issues with website hosting, causing slow websites and issues connecting to FTP, affecting some customers in Europe.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 13:30 CET.
Nov 8, 12:46 CET
Nov 7, 2016

No incidents reported.

Nov 6, 2016

No incidents reported.

Nov 5, 2016

No incidents reported.