In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:00 CET
Scheduled - A maintenance window has been scheduled for RushFiles, on January 21th 2017 from 20:00 to 23:00 CET.

RushFiles will most probably be inaccessible during the time of the maintenance.

If you experience any further trouble after the maintenance window has completed, please contact our chat support One.com/chat or write us at support@one.com.
General availability Operational
Europe Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
North America Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
Partners Operational
Rushfiles Operational
SiteLock Operational
MarketGoo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017

No incidents reported.

Jan 17, 2017
Resolved - The issue related to Webmail and EAS services have been fixed and verified to be working as expected.

If you are still having issues accessing to these related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.

We are sorry for the inconvenience caused.
Jan 17, 08:13 CET
Identified - As a consequence of our maintenance window earlier this morning, we are unfortunately experiencing issues. This affects everyone trying to access our webmail and EAS in Europe.

We are working to fix the problem, as fast as we can.
Next update will be no later than at 8:00 CET.

We are sorry for the inconvenience.
Jan 17, 07:15 CET
Completed - The scheduled maintenance has been completed.
Jan 17, 05:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 01:00 CET
Scheduled - A maintenance window has been scheduled on January 17th 2017 from 01:00 to 05:30 CET.

At 04:00 CET, www.one.com, Webstats and Webmail account settings will be completely unavailable for 20 minutes, and from thereon mail account creations and changes (e.g. password changes) will be delayed by up to an hour.

From 01:00 to 04:00 CET, some users may experience very brief disruptions to our services.

If you experience any further trouble after the maintenance window has completed, please contact our chat support One.com/chat or write us at support@one.com.
Jan 11, 17:00 CET
Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017

No incidents reported.

Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.

Jan 5, 2017

No incidents reported.

Jan 4, 2017
Resolved - The problem has been fixed and the File Manager is verified to be working as expected again. We will continue monitoring the systems involved.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Jan 4, 11:05 CET
Investigating - We are currently experiencing issues with our File Manager, that can cause problems when trying to access files through it.

This may also result in the Website Builder having problems to retrieve images stored on the web space.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue. First update will be no later than 12:00 CET.
Jan 4, 10:47 CET
Jan 3, 2017
Resolved - The fix has been rolled out and the Webmail is verified to be working as expected again. We will continue monitoring the systems involved.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Jan 3, 11:58 CET
Identified - The problem has been identified and we will roll out a fix shortly.
Jan 3, 11:50 CET
Investigating - We are currently experiencing issues with access to our Webmail. This may cause errors upon login, or when trying to access content inside of the Webmail.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue. First update will be no later than 13:00 CET.
Jan 3, 11:43 CET
Jan 2, 2017

No incidents reported.

Jan 1, 2017

No incidents reported.

Dec 31, 2016

No incidents reported.

Dec 30, 2016

No incidents reported.

Dec 29, 2016

No incidents reported.

Dec 28, 2016

No incidents reported.

Dec 27, 2016

No incidents reported.

Dec 26, 2016

No incidents reported.

Dec 25, 2016

No incidents reported.

Dec 24, 2016

No incidents reported.

Dec 23, 2016

No incidents reported.

Dec 22, 2016

No incidents reported.