Website access has now been fully restored, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat
or write us at firstname.lastname@example.org
Sep 22, 14:07 CEST
We are starting to see improvements and some customers on the server is more affected than others.
Our technicians are still working on solving the issue completely and restoring the service to normal operations.
Next update no later than 14:00 CEST.
Sep 22, 11:54 CEST
Our technicians are still working on solving the issue.
Next update no later than 12:00 CEST.
Sep 22, 10:58 CEST
The issue has been identified and our technicians are working on solving the issue as soon as possible.
Next update no later than 11:00 CEST.
Sep 22, 09:57 CEST
We are still working on restoring service for all effected customers.
Next update no later than 10:00 CEST.
Sep 22, 08:59 CEST
Our Engineering team is still working on resolving the website hosting issue as soon as possible.
Next update no later than 09:00 CEST.
Sep 22, 07:57 CEST
We are currently experiencing issues with a server, causing error messages, time-outs or blank pages while trying to access websites, affecting some customers in Europe.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:00 CEST.
Sep 22, 07:21 CEST