All Systems Operational
General availability   Operational
Europe Operational
Website hosting   Operational
Mail services   Operational
Web apps   ? Operational
One.com website   Operational
Domain administration   Operational
America Operational
Website hosting   Operational
Mail services   Operational
Web apps   ? Operational
One.com website   Operational
Domain administration   Operational
Partners Operational
Rushfiles   Operational
SiteLock   Operational
MarketGoo   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2017

No incidents reported today.

Dec 15, 2017

No incidents reported.

Dec 14, 2017

No incidents reported.

Dec 13, 2017

No incidents reported.

Dec 12, 2017
Resolved - Website access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Dec 12, 15:46 CET
Update - Our Engineering team is still working on resolving the website hosting issue as soon as possible.

Next update no later than 16:00 CET.
Dec 12, 14:58 CET
Investigating - We are currently experiencing issues with Website hosting, causing error messages, time-outs or blank pages while trying to access websites or using FTP/SSH, affecting some customers in Europe.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, the first update will be no later than 15:00 CET.
Dec 12, 14:13 CET
Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017
Resolved - Website hoting access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Dec 8, 15:28 CET
Investigating - We are currently experiencing issues with website hosting, causing error messages, time-outs or blank pages while trying to access websites, affecting some customers in Europe.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, the first update will be no later than 15:45 CET.
Dec 8, 15:12 CET
Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017
Completed - The scheduled maintenance has been completed.
Dec 5, 04:23 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 00:01 CET
Scheduled - A Network maintenance window has been scheduled, on December, 5th 2017 from 00:00 to 05:00 CET (December, 4th 2017 18:00 to 23:00 EST).

Some users may experience brief disruptions to our services during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact our chat support One.com/chat or write us at support@one.com.
Dec 4, 09:53 CET
Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.

Nov 30, 2017

No incidents reported.

Nov 29, 2017

No incidents reported.

Nov 28, 2017

No incidents reported.

Nov 27, 2017

No incidents reported.

Nov 26, 2017

No incidents reported.

Nov 25, 2017

No incidents reported.

Nov 24, 2017

No incidents reported.

Nov 23, 2017

No incidents reported.

Nov 22, 2017
Completed - The scheduled maintenance has been completed.
Nov 22, 04:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 03:01 CET
Scheduled - A maintenance window has been scheduled for FTP/SFTP/Shell servers, on 11, 22, 2017 from 03:00 to 04:30 CET.

Some users may experience short downtime periods during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact our chat support One.com/chat or write us at support@one.com.
Nov 21, 16:27 CET
Nov 21, 2017

No incidents reported.

Nov 20, 2017
Resolved - Webmail access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Nov 20, 09:21 CET
Investigating - We are currently experiencing Webmail access issues.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No email will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, the first update will be no later than 09.30 CET.
Nov 20, 08:59 CET
Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.