All Systems Operational
General availability Operational
Europe Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
North America Operational
Website hosting Operational
Mail services Operational
Web apps ? Operational
One.com website Operational
Domain administration Operational
Partners Operational
Rushfiles Operational
SiteLock Operational
MarketGoo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2016

No incidents reported today.

Sep 27, 2016

No incidents reported.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016
Resolved - Website access has now been fully restored, and all systems are verified to be working as expected again.

If you are still having problems accessing related services with us, please contact our chat support http://one.com/chat or write us at support@one.com.
Sep 22, 14:07 CEST
Update - We are starting to see improvements and some customers on the server is more affected than others.
Our technicians are still working on solving the issue completely and restoring the service to normal operations.

Next update no later than 14:00 CEST.
Sep 22, 11:54 CEST
Update - Our technicians are still working on solving the issue.

Next update no later than 12:00 CEST.
Sep 22, 10:58 CEST
Update - The issue has been identified and our technicians are working on solving the issue as soon as possible.

Next update no later than 11:00 CEST.
Sep 22, 09:57 CEST
Update - We are still working on restoring service for all effected customers.

Next update no later than 10:00 CEST.
Sep 22, 08:59 CEST
Identified - Our Engineering team is still working on resolving the website hosting issue as soon as possible.

Next update no later than 09:00 CEST.
Sep 22, 07:57 CEST
Investigating - We are currently experiencing issues with a server, causing error messages, time-outs or blank pages while trying to access websites, affecting some customers in Europe.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue, first update will be no later than 08:00 CEST.
Sep 22, 07:21 CEST
Sep 21, 2016

No incidents reported.

Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016

No incidents reported.

Sep 14, 2016

No incidents reported.

Sep 13, 2016

No incidents reported.

Sep 12, 2016

No incidents reported.

Sep 11, 2016

No incidents reported.

Sep 10, 2016

No incidents reported.

Sep 9, 2016

No incidents reported.

Sep 8, 2016
Completed - The scheduled maintenance has been completed.
Sep 8, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 00:00 CEST
Scheduled - A maintenance window has been scheduled for RushFiles, on September 8th from 00:00 to 02:00 CEST.

Users will not be able to use RushFiles' services during this maintenance window.

If you experience any further trouble after the maintenance window has completed, please contact our chat support One.com/chat or write us at support@one.com.
Sep 6, 15:53 CEST
Sep 7, 2016

No incidents reported.

Sep 6, 2016

No incidents reported.

Sep 5, 2016

No incidents reported.

Sep 4, 2016

No incidents reported.

Sep 3, 2016

No incidents reported.

Sep 2, 2016

No incidents reported.

Sep 1, 2016
Resolved - The problems have been solved.

If you are still experiencing issues sending emails from our servers, please contact our chat support http://one.com/chat or write us at support@one.com.
Sep 1, 12:44 CEST
Investigating - We are currently experiencing issues with outgoing emails. This may lead to error messages or prompts for login when trying to send emails from email clients or our webmail.

Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No data will be lost because of this issue.

We will keep you updated on the progress and resolution of this issue. First update will be no later than 13:00 CEST.
Sep 1, 12:30 CEST
Aug 31, 2016

No incidents reported.

Aug 30, 2016

No incidents reported.

Aug 29, 2016

No incidents reported.